Terms of use.

1. About these Terms

These Terms apply when you visit Equipper, create an account, publish content, send an enquiry, respond to an Equipment Request or otherwise use the service. By using Equipper, you agree to these Terms and our Privacy Policy.

You must be at least 18 years old and legally able to enter contracts. If you use Equipper for a business, you confirm that you are authorised to act for that business.

2. What Equipper does

Equipper is an online business-to-business connection and enquiry service. It helps businesses find equipment suppliers and services, publish Equipment Requests, request quotes and communicate with suppliers.

Equipper does not own, supply, hire, operate, deliver, inspect or maintain equipment. Equipper is not the equipment owner, hirer, insurer, insurance broker, hire company, contracting principal or agent for either party, and is not a party to any quote, booking, hire agreement, payment, bond, cancellation, transport arrangement or other transaction made between users.

3. Accounts, authority and information

You are responsible for information and documents submitted through your account and must keep them accurate and current.

• Provide accurate, current information and keep it updated.
• Use only your own identity or a business you are authorised to represent.
• Do not misrepresent an ABN, licence, qualification, insurance policy, Certificate of Currency, equipment ownership, authority to supply equipment or other business information.
• Keep your password and account access secure, and tell us promptly if you suspect unauthorised use.
• Do not sell, transfer, share or create accounts to avoid a restriction or suspension.

4. Customers and Equipment Requests

Customers must submit genuine enquiries and Equipment Requests. Before entering a hire arrangement, customers must make checks appropriate to the transaction, including the supplier's identity, authority to supply the equipment, equipment condition and suitability, pricing, GST treatment, availability, licences, operator qualifications, insurance arrangements, delivery terms and written hire conditions.

Customers remain responsible for site access, safe operating conditions, required permits, competent operators and complying with applicable workplace health and safety laws.

5. Listings, quotes and contracts between users

Listings, supplier profiles, prices, availability, reviews and responses are supplied by users. Unless clearly stated otherwise, prices are indicative and users must confirm whether GST, transport, fuel, operators, attachments, cleaning, damage waivers, bonds or minimum hire periods apply.

Any hire, sale or service contract is made directly between the customer and supplier. Each party is responsible for reading, agreeing and keeping a copy of the final quote, hire agreement and other transaction terms.

Using an Equipper feature such as sending an enquiry, responding to a request, messaging, selecting a supplier or recording a response does not make Equipper a party to, guarantor of, insurer of, agent for or contracting principal in the resulting transaction. Whether and when a binding contract forms between users depends on their communications and agreed terms.

6. Insurance declarations and documents

Insurance information displayed or stored on Equipper is provided or declared by users unless expressly stated otherwise. A declaration that a business holds a type of insurance is not confirmation by Equipper that the policy is current, valid, sufficient or suitable for a particular hire.

Uploading a Certificate of Currency, policy schedule or other document does not mean Equipper guarantees the document's authenticity or that the policy will respond to a particular claim. A document marked as reviewed means only that Equipper has reviewed the document supplied; it does not mean Equipper has approved the policy, verified every policy term or confirmed the adequacy of cover.

Suppliers are responsible for deciding what insurance evidence and contractual protections they require before releasing equipment. Hirers are responsible for checking their own policy terms, exclusions, limits, excesses and whether their insurance responds to the proposed hire. Users should obtain advice from their insurer, broker or adviser where appropriate.

7. Loss, damage, theft and hire risk

Responsibility for loss, damage, theft, recovery, cleaning, misuse, downtime, excesses, bonds, damage waivers and other equipment-related risk is determined by the agreement between the supplier and hirer and applicable law. Equipper does not set or assume those responsibilities.

Before equipment is supplied, the parties should agree in writing who bears relevant risks, what insurance is required, any security or bond, the applicable excesses, and the process for damage, theft, breakdown, return and disputes.

8. Content and acceptable use

You keep ownership of content you submit. You give Equipper a non-exclusive, worldwide, royalty-free licence to host, reproduce, resize, display and distribute that content only as reasonably needed to operate, secure and promote the Equipper service and your public listings or profile. This licence ends when the content is deleted, except for backups, legal records and content already shared with another user.

You must have the right to upload all text, photos, logos and documents you submit.

• Do not post false, misleading, copied, defamatory, abusive, discriminatory, dangerous or unlawful content.
• Do not impersonate another person or business, manipulate reviews, scrape data, send spam or introduce malicious code.
• Do not use another user's contact details for unrelated marketing, resale or harassment.

9. Reviews, reports and moderation

Reviews must describe a genuine Equipper interaction and reflect the reviewer's honest experience. Equipper may hold, edit only for privacy, reject or remove content that appears unlawful, fraudulent, irrelevant, abusive or contrary to these Terms.

Moderation and document review are risk-management tools, not endorsements, guarantees or comprehensive due diligence. Equipper is not required to pre-screen every listing, message, document or review.

10. Business details, badges and verification

An ABN lookup or match against public business information may help identify registered business details, but it does not mean Equipper has verified the business's insurance, licences, financial standing, competence, equipment condition, ownership, authority, creditworthiness or quality of work.

Any badge or status must be read according to the specific check it describes. Users must carry out checks appropriate to the job, transaction and level of risk.

Information on Equipper is general information, not engineering, safety, legal, tax, insurance or financial advice.

11. Supplier plans and future paid features

Customers currently use Equipper free. Published supplier plan prices include GST and paid plans are intended to renew monthly. Billing is not currently active. No paid plan starts until the account owner chooses it and accepts the price, inclusions and billing terms. A supplier may cancel before the next billing period, and we will not retrospectively charge for a free feature without agreement.

12. Availability and third-party services

We work to keep Equipper available and accurate, but the service may occasionally be unavailable, delayed or contain errors. We may change or retire features where reasonably necessary, including for security, legal or operational reasons.

Equipper uses third-party hosting, authentication, storage, email, analytics and business lookup services and may link to external websites. Those services have their own terms and privacy practices.

13. Australian Consumer Law and liability

Nothing in these Terms excludes, restricts or modifies a right, guarantee, remedy or liability that cannot lawfully be excluded, including rights under the Australian Consumer Law.

To the maximum extent permitted by law, Equipper is not responsible for user content, a supplier or customer's conduct, equipment condition or performance, site safety, insurance decisions or claim outcomes, or loss arising from a transaction made directly between users. Equipper does not guarantee that another user will perform a contract or pay amounts due.

To the maximum extent permitted by law, Equipper is not liable for indirect or consequential loss. Where the law allows Equipper to limit liability for a failure of our service, our liability is limited to supplying the service again or paying the reasonable cost of having it supplied again.

14. Suspension and account closure

We may restrict content or suspend or close an account where reasonably necessary to investigate fraud, safety concerns, unlawful activity, misleading insurance or business information, repeated complaints, security risks or serious or repeated breaches of these Terms. Where appropriate, we will give notice and an opportunity to respond.

You may stop using Equipper and request account deletion. Some records may be retained where reasonably needed for security, dispute resolution, legal compliance and backups, as explained in our Privacy Policy.

15. Disputes, changes and governing law

Users should first try to resolve transaction disputes directly. Equipper may preserve or provide relevant platform records where lawful and may provide reasonable assistance, but is not obliged to determine liability or decide a dispute between users.

For a dispute with Equipper, contact us first so we can try to resolve it. These Terms are governed by the laws of Australia. We may update these Terms and will provide reasonable notice of material changes. Continued use after the effective date of an update means the updated Terms apply.